Data geek at heart, product manager by profession

Senior Product Manager specialising in data intensive products. Currently learning to code on the side whilst building technical products that deliver real outcomes.

Rich Jacobs

About Me

Hey there! My name's Rich and I specialise in data product management and data strategy. Give me genuine, ambiguous problems with data and AI and I'll give you bundles of energy. I'm currently building products while learning to code, combining years of technical product thinking with a desire to get back to hands-on development.

How I Work

  • I love context and some time to think through problems so that we can execute in the right way
  • I ask questions early to make sure we're solving the critical problems, not the loudest ones
  • I create safety for teams to own hard problems, disagree constructively, and grow through solving them together
  • I'm a natural fixer and love jumping into the weeds, even when I should let others own the problem - help me spot when I'm doing this

What I'm Building

  • For the past 8 years, I've been creating technical products that solve genuine problems with data. Now I'm learning to build alongside the teams I lead
  • I started with this portfolio site to learn coding fundamentals, now I'm building a job aggregator using LLM classification and a complete data pipeline to analyse market demand for job seekers
  • My focus is on analytics, and self-service data, where my experience is deepest and AI automation can add real value

Values

  • Learn through iteration - the best insights come from shipping and measuring, not endless planning
  • Lead with empathy - understand the person and their context before jumping to solutions
  • Execute quickly with a strategic filter - if it doesn't move us toward our goal, why are we building it?

Experience Highlights

Senior Product Manager

Momentus Technologies

Mar 2024 - Oct 2025

Global Event Management SaaS, 60K+ users, 50 countries

  • Launched customer data strategy and embedded analytics products, targeting $2.5M in ARR and across 100 enterprise clients
  • Developed customer benchmarking and classification tools with AI driven event taxonomy & classifier exceeding 0.85 F1 scoring
  • Drove internal AI enablement using LLM tools, reducing answer discovery time by 25%

Data Platform & Analytics Product Lead

Pollinate

Aug 2022 - Mar 2024

Series C Fintech, 200+ employees, £70M+ raised

  • Led data product strategy, whilst managing 15-member cross-functional data organization, 5 direct reports (PMs, Data Scientists)
  • Achieved £100K+ in annual savings through platform restructuring
  • Increased product activation from 8% to 57% through experimentation

Product Lead, Data & Analytics

Pollen

Aug 2020 - Aug 2022

Series C D2C Events & Travel Platform, £40M+ GMV

  • Led and helped build 16-person central data team delivering analytics across 8 experience verticals
  • Developed CX headcount planning model, improving margins by 15%
  • Increased data platform adoption from 30 data professionals to over 400 general users

Skills & Tech Stack

Core Competencies

Data Product StrategyModern Data Stack ArchitectureML & LLM IntegrationSelf-Service AnalyticsEmbedded AnalyticsData Governance

Data & Analytics

SnowflakedbtDatabricksTableauLookerPower BIAmplitudeMixpanel

AI & Development

OpenAI GPTClaudePythonNext.jsReactCursor

Featured Projects

Job Market Aggregator

In Progress

LLM-powered job aggregator using data pipelines and classification to analyze market demand patterns

LLMData Pipelines

Project 2

Future AI-native analytics project

Coming Soon

Project 3

Future AI-native analytics project

Coming Soon